Privacy Policy

Information About Us

Our VAT number is 267 1694 72

Our Data Protection Officer or Nominated Employee responsible for Company data is Richard Felgate and can be contacted by email at info@hospitalityenergysaving.com by telephone 0800 7720321, or by post at Forest Edge, Moors Gorse, Rugeley. WS15 2UZ

What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

Your Rights

As a data subject, you have the following rights under the GDPR, which this Policy and Our use of Personal data have been designed to uphold:

• The right to be informed about Our collection and use of Personal data;
• The right of access to the Personal data We hold about you;
• The right to rectification if any Personal data We hold about you is inaccurate or incomplete;
• The right to be forgotten – i.e. the right to ask Us to delete any Personal data We hold about you (We only hold your Personal data for a limited time, as explained below but if you would like Us to delete it sooner, please contact Us);
• The right to restrict (i.e. prevent) the processing of your Personal data;
• The right to data portability (obtaining a copy of your Personal data to re-use with another service or organisation);
• The right to object to Us using your Personal data for particular purposes;
• Rights with respect to automated decision making and profiling;

If you have any cause for complaint about Our use of your Personal data, please contact Us using the details provided in the Contact Us section below and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

What Data Do We Collect?

Depending upon your use of Our Site, We may collect some or all of the following personal and non-personal data (please also see Our use of Cookies and similar technologies).

How Do We Use Your Data?

All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under GDPR at all times. For more details on security see below.

Our use of your Personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your Personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, we may use your data for the following purposes:

• Providing and managing your Account
• Providing and managing your access to Our Site
• Personalising and tailoring your experience on Our Site
• Supplying Our services to you (please note that We require your Personal data in order to enter into a contract with you)
• Personalising and tailoring Our services for you
• Replying to emails from you
• Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by following the unsubscribe link in these emails
• Market research
• Analysing your use of Our Site [and gathering feedback] to enable Us to continually improve Our Site and your user experience

With your permission or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message, post with information, news and offers on Our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

Third parties whose content appears on Our Site may use third party Cookies, as detailed below. For more information on controlling Cookies see below. Please note that We do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.

You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.

We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods for 6 months unless renewed.

How and Where Do We Store Your Data?

We only keep your personal data for as long as We need to in order to use it as described above, or for as long as We have your permission to keep it.

Your data will only be stored in the UK.

Do We Share Your Data?

We will not share any of your data with any third parties for any purposes.

In certain circumstances, we may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal obligations, a court order, or a governmental authority.

What Happens If Our Business Changes Hands?

We may, from time to time, expand or reduce Our business and this may involve the sale or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.

In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes. [When contacted you will not, however, be given the choice to have your data deleted or withheld from the new owner or controller.]

How Can You Control Your Data?

In addition to your rights under the GDPR, set out above, when you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details).

You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

Your Right to Withhold Information

You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

You may restrict Our use of Cookies. For more information, see Our Cookie Policy.

How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). We will provide any and all information in response to your request free of charge.] Please contact Us for more details at info@hospitalityenergysaving.com.